Key performance indicators (KPIs) demonstrate how effectively a company achieves key business objectives. Regarding the ROI for technology expenses, pre-defined KPIs can help you determine whether you are maximizing your digital dollars. These KPIs vary from enterprise to enterprise depending on the nature of your business, your specific goals, and the technology implementation.
However, there are a few universal KPIs that are critical for measuring the ROI of technology investments, including:
- Initial cost vs. Net gain: These are the figures related to the implementation cost of your technology solution minus your net gain.
- Employee productivity: This measures the efficiency of technology-related processes relative to the time and resources used.
- Customer experience and satisfaction: An integral aspect of ROI, positive user feedback can lead to increased revenue, retained customers, and more new customers.
- Data privacy and security: The capacity to secure data and protect customer privacy directly impacts trust, reputation, and your bottom line.
Understanding and tracking these indicators can help enterprises optimize their technology budget. To maximize your ROI for technology expenditure, turn to the experts at SYSTEMSEVEN.
Crushing IT in Construction—Reliable Tech Support for Every Project
/in IT for Construction, Managed ITIf you’re in construction or architecture, you know the drill—juggling projects, managing teams, and keeping everything running smoothly. But let’s be real: IT usually only gets attention when something breaks. And when your tech slows down, your entire operation slows down—and that’s just not an option.
Your Business Moves Fast—Your IT Should Too
In a high-speed industry like yours, IT support needs to keep up. Your team—sales, project coordinators, administrators—should be able to get help right now, without jumping through hoops. And when on-site support is needed, IT pros should show up, roll up their sleeves, and fix the problem—without acting like they’re too good for the job.
Your managers should have direct access to an IT manager who actually gets their challenges and helps solve them.
Everyone claims to work in a fast-paced environment, but there are levels to this. Your business runs at light speed, and your IT provider needs to match that pace.
IT That Understands How You Make Money
Your IT system isn’t just there to troubleshoot—it should actively help you win. That means:
If your IT provider isn’t helping you protect margins, streamline operations, and move projects forward, they’re just another cost—not an asset.
The Right IT Partner Saves You Time, Money, and Stress
This is where SYSTEMSEVEN’s Limitless Managed IT comes in. We’re built for businesses like yours. Here’s what you get:
Bottom line? We get you, and we know how to keep your business moving.
Watch our latest video to learn more about how SYSTEMSEVEN can transform your IT.
What Does Good IT Look Like in Construction and Architecture?
Right now, as you’re reading this, you’re probably selling, managing, invoicing, or chasing down payments—maybe all at once. Projects are at the heart of everything you do, and for your business to run like a well-oiled machine, everything needs to work together:
If your IT company isn’t helping you move projects forward, they’re slowing you down.
Are You Overpaying for Subpar IT?
If you’re already shelling out money for IT support, phone service, internet, and networking, let’s talk. We’ll show you how you can get better service built for your business at the same price—or less.
And if we’re not the right fit? We’ll tell you straight up. No pressure, no sales gimmicks, just the truth.
Frequently Asked Questions (FAQ)
1. Why do construction businesses need specialized IT support?
Construction businesses operate on tight schedules with multiple moving parts. Delays caused by slow or ineffective IT can result in costly overruns and frustrated teams. SYSTEMSEVEN provides IT solutions designed specifically for the speed and complexity of construction work.
2. How does SYSTEMSEVEN’s IT support help protect margins?
By ensuring your invoicing and financial systems are always updated and automated, we help eliminate delays in payments and reduce costly errors. Faster invoicing = better cash flow.
3. What’s included in SYSTEMSEVEN’s Limitless Managed IT?
Our service covers everything from proactive IT monitoring, cybersecurity, and on-site support to communications management and cloud solutions—all tailored for construction and architecture businesses.
4. Can SYSTEMSEVEN integrate with our existing construction software?
Absolutely! We work with the tools you’re already using—whether it’s Procore, AutoCAD, or QuickBooks—to optimize workflows without disrupting operations.
5. How do I know if I’m overpaying for IT?
If you’re paying multiple vendors for IT, internet, and communication services, chances are you’re overpaying. SYSTEMSEVEN consolidates everything into one streamlined solution, often at a lower cost.
The Bottom Line
Running a construction business is no joke—and unless you’ve been in the trenches, you won’t understand just how chaotic it can be. You need IT support that works the way you do—fast, reliable, and no-nonsense.
And here’s the kicker: You and your team should actually like the people in your IT company. If they don’t? Chances are, your IT provider doesn’t really care about your business.
At SYSTEMSEVEN, we’re in this together, from start to finish.
We don’t just fix tech problems—we help you become the hero of your construction business story.
Let’s talk about transforming your IT from a daily headache into a competitive advantage.
Learn more about our managed IT services.
HIPAA Compliance: What the New Changes Mean for Your Medical Practice
/in IT for Medical, Managed IT, Security ServicesStaying on top of HIPAA compliance can sometimes feel like a never-ending battle. About the time you think you’ve nailed everything down, new regulations come into play, potentially complicating things further. So, you’re probably wondering: What’s changing with HIPAA regulations, and how does it affect your medical practice?
The new proposed HIPAA rule changes—put forth in January—are likely to be adopted, and they could impact how you approach IT in your practice. Let’s break down what you need to know to stay ahead of the curve and ensure you’re compliant.
What’s Changing with HIPPA Regulations?
While these proposed changes are technically already in effect, they’re still open for public comment for the next 60 days (as of January 2025). But unless a major shift happens on the political front, these changes are likely here to stay.
A key change is that IT’s role in HIPAA compliance is becoming much clearer. Before, IT involvement was somewhat of a grey area—practices often questioned whether IT had to take on certain functions or deliverables. Now, the regulations are getting more specific, so your IT team (or outsourced IT cybersecurity provider) has a clearer mandate to follow when it comes to safeguarding electronic Protected Health Information (ePHI).
Here’s a quick overview of what the new rules look like—and how SYSTEMSEVEN can help you meet them:
1. Technology Asset Inventory & Network Map
You’ll now be required to develop and maintain a technology asset inventory and a network map that shows how ePHI moves through your systems. While it’s always a good idea to know where your data lives, these updates require you to document and revise this info every 12 months. It’s a critical step to ensure you’re tracking all data that could be vulnerable to breaches.
What This Means for You:
If you don’t have a clear map of where your ePHI lives within your practice, it’s time to get one. SYSTEMSEVEN can help you establish this infrastructure, making sure your data is always accounted for and in compliance.
2. Risk Analysis: More Detail, More Action
Risk analysis isn’t anything new, but the new regulations make it more specific. You’ll need to review your technology asset inventory and network map to identify threats and vulnerabilities—anything that could compromise the confidentiality, integrity, or availability of your ePHI. You also have to assess the likelihood of these risks happening and take proactive steps to mitigate them.
What This Means for You:
No more guessing. You will want to conduct a detailed risk analysis, ensuring that you not only identify potential threats but also showing that you’re making an honest attempt at addressing them before they become a problem.
3. Contingency Planning & Security Incident Response
If disaster strikes (whether it’s a cyber attack or a natural disaster), you need a plan in place to recover your data within 72 hours. The new rules require written procedures for restoring data, prioritizing it based on how critical it is to your operations.
What This Means for You:
SYSTEMSEVEN can help create your data recovery plan as a normal part of our Limitless Managed IT service. Your contingency plans should be specific to your network design and your process flows. This shouldn’t just be a document to meet HIPAA, but also an executable strategy that actually works so that your business can recover and get back to work immediately.
4. Security Audits, Reviews, and Vulnerability Scans
You’re now required to perform security rule compliance audits at least annually, as well as regular reviews and tests of your security measures. You’ll also need to conduct vulnerability scans and penetration tests to ensure that any weak points in your system are addressed.
What This Means for You:
This is another rule that you should already be following just to make sure your security is in-line and protecting you correctly. If you don’t know if this is happening today, then it’s not, and you are vulnerable to attack, which should concern you as much as HIPAA compliance.
5. Encryption, Multi-Factor Authentication & Other Critical Security Measures
The new changes are ramping up the security on how you store and transmit ePHI. Encryption will be required for all ePHI at rest and in transit, multi-factor authentication will be mandatory for accessing sensitive data, and your practice will need to have strict anti-malware protection, network segmentation, and even safeguards for portable devices.
What This Means for You:
This is a spot where choosing a managed IT service provider becomes critical. If you are paying for IT services by-the-hour and per-incident, then you probably aren’t meeting these HIPAA standards. SYSTEMSEVEN’s Limitless Managed IT service includes the implementation of these measures, ensuring your medical practice meets these standards.
6. Ongoing Software Updates & Business Associate Cybersecurity
Keeping your software up to date is more important than ever. You’ll need to ensure that patches and updates are timely implemented to avoid any vulnerabilities. Plus, you’ll need to verify the security measures of any business associates—contractors or other third parties that access your ePHI—at least once a year.
What This Means for You:
Staying on top of patches and third-party vendor security is a lot to manage. SYSTEMSEVEN offers comprehensive patch management and vendor security reviews, so you can focus on your patients while we keep everything running smoothly and securely.
Let SYSTEMSEVEN Handle the Tech, So You Can Focus on Your Patients
Navigating the world of HIPAA compliance can feel like a daunting task, but it doesn’t have to be. With SYSTEMSEVEN by your side, we’ll help you meet these new requirements and stay compliant, all while improving the security and efficiency of your practice.
We’ve got the tools, knowledge, and expertise to handle all the nitty-gritty details—so you can keep your focus where it belongs: on providing top-notch care to your patients.
Ready to stay HIPAA compliant and secure? Contact SYSTEMSEVEN today, and let us help you navigate the changes easily.
How Cloud IT Actually Makes Life Easier
/in Cloud Solutions, Managed ITYou know, when people say “Cloud IT solutions,” it sounds impressive, but let’s be honest—what does that actually mean? You see it plastered across marketing materials, and yet, sometimes, it’s tough to distill down into something useful. So, let’s break it down. Cloud IT is basically the ability to access your business technology from anywhere with an internet connection. Simple as that.
The Tools You Use Every Day (Even If You Don’t Realize It)
Think about the tools you probably already use—Microsoft 365, billing software, inventory management apps—you log into them from your laptop, your phone, your tablet, whatever. That’s cloud IT. It’s the same whether you’re sitting at your desk or sipping coffee at a shop. But beyond just the apps, cloud IT includes the behind-the-scenes stuff: automatic data backups, network monitoring, website hosting, and centralized password management.
What might surprise you is that this tech is woven into every part of managed IT these days. Cybersecurity? Yup. Disaster recovery? Absolutely. Desktop support? Of course. It’s all connected.
Remote Work: The New Norm (And Cloud IT’s Best Trick)
Remember when working remotely required a big investment in hardware, software licenses, and even private internet connections? Yeah, not anymore. Cloud IT has completely transformed the way we work. Now, making and receiving business calls from your laptop, quoting services, or entering tickets while on-site with a customer is just… normal. And let’s be honest, once you’ve experienced that kind of flexibility, there’s no going back.
Backup and Disaster Recovery Without the Headache
Once upon a time, disaster recovery meant buying expensive hardware, sticking it in a separate geographic location, and hoping everything would work when you needed it. It was clunky, expensive, and, frankly, stressful. Today? Cloud-based backups make this vastly simpler and cheaper. Critical data gets backed up automatically, no need for extra hardware or internet connections to a remote server. And that peace of mind? Priceless.
Cost and Scalability (Because Planning Ahead Shouldn’t Be Hard)
Back in the day, planning your IT infrastructure took a ton of work. You had to figure out how much hardware, networking equipment, and server space you’d need—and hope you guessed right. Now, with cloud IT, turning on a virtual server or adding memory to your infrastructure takes minutes, not months. It’s also fantastic for automating things like desktop issue notifications or tracking when a team member needs a new laptop. The ability to scale up (or down) without sweating the details? Game-changer.
Cybersecurity: Stronger and Simpler
Let’s talk about security. The old-school way was labor-intensive—you’d apply cybersecurity rules manually to every firewall, switch, Wi-Fi access point, computer, and application. Cloud IT centralizes and automates this. You can set standardized security rules across your entire organization, enforce multi-factor authentication, and create a streamlined process for your team to request access to outside apps or different segments of your network. It’s faster, smarter, and way more secure.
Innovation: The Hidden Superpower of Cloud IT
Here’s the thing that often gets overlooked: Cloud IT frees up your IT team to focus on innovation. Traditional IT meant spending hours (and hours) on maintenance—software updates, firmware patches, digital cleanup. Now, much of that can be automated. So instead of your IT folks putting out fires, they can work on improving your processes, enhancing your employee experience, and creating a better environment for your customers. That’s the kind of stuff that moves the needle.
How SYSTEMSEVEN Brings It All Together
At SYSTEMSEVEN, we don’t just offer Cloud IT solutions—we live and breathe them. Our limitless IT service has cloud tools built into every feature, across all four categories: Connect, Assist, Protect, and Prepare. We’ve got experts on staff, partnerships with world-leading providers, and a process designed to make your IT life easier.
If you’re curious about how this all comes together, the easiest way to find out is to schedule a 30-minute consultation with us. We’ll show you what your business could look like with our limitless IT service—and, spoiler alert, it’s a lot easier, more secure, and more flexible than what you’re probably dealing with now. Let’s talk.